Job Description

Job Description

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Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards. Maintains a concierge philosophy that serves as a guide to guests needs and expectations. Is a part of the Wheels team, operating the main hotel driveway, car stacker, valet parking service, transportation services and courier / postal dispatching, luggage services, rooming guests during arrival and farewell and is runner for any guest requests. Assists in driving the Whatever / Whenever culture for all guests. Supports Chief Concierge, Duty Manager and Wheels Valet Captain to ensure all guests' needs and information prior, during and post stay that leads to a unique, memorable and personal stay.

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About the Employer

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Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned‐in, up‐for‐anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative,



and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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About the Candidate

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W Sydney is now casting for a Wheels Attendant. If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide personalized and attentive service that exceeds guests expectations then this exciting role is for you. A valid full NSW Drivers License

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Work Environment

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- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
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- The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
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- Discounts on food & beverage across all our hotels
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- Recognition programs to keep you motivated
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- Enjoy your birthday off with birthday leave
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- Wellbeing & mindfulness programs to ensure you stay healthy
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- Employee Assistance Program
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- 'Outstanding Places to Work' certified
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