Job Description

Store Manager

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Lead a passionate team in delivering world‐class customer service and drive the success of the Petstock Group.

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Responsibilities

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- Lead by example, mentor, and inspire the team daily.
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- Co‐coach the team to achieve and develop their knowledge and skills.
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- Provide an exceptional customer experience and foster a culture of safety.
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- Recruit, onboard, and induct high‐calibre current team members.
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- Manage stock effectively, ensuring accuracy and adherence to stock integrity processes.
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- Stay up to date on pet care, products, and services to support the team.
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- Create a fun, supportive in‐store culture.
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- Support local marketing opportunities and sponsorships.
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Qualifications

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- Experience in a similar store leadership role or a strong desire to progress in retail management.
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- Demonstrated drive to achieve and exceed sales targets.
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- Strong leadership to motivate and build a high‐performing team while fostering a positive culture.
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- Ability to prioritise and manage conflicting priorities with timely completion of tasks.
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- Experience driving safe Work, Health & Safety practices.
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- Established business acumen and flexibility to adapt to changing work conditions.
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- Strong interpersonal skills and ability to build relationships with customers and team.
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Benefits

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Free access to mental health, financial & wellbeing support services; paid parental leave; paid additional leave; wellness services; exclusive access to Workplace Banking. Inclusive culture rooted in family values.

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We are an equal opportunity employer. We welcome applications from people of diverse backgrounds.

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📌 Retail Store Manager | Ocean Grove
🏢 PETstock Geelong
📍 Ocean Grove