National Customer Experience Lead (Monash)

National Customer Experience Lead (Monash)

21 Aug
|
Re.Group
|
Monash

21 Aug

Re.Group

Monash

Return-It, part of Re.Group, seeks a National Customer Service Lead to supervise and coach the customer service team across states. The role ensures timely, skilled support, monitors SLAs and case workflows, and drives improvements with operations across all sites.

The role focuses on building a responsive customer-focused function, tracking performance, and delivering consistent service standards in a multi-site environment.

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📌 National Customer Experience Lead (Monash)
🏢 Re.Group
📍 Monash

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