Job Description

What You'll Do - Scheduling Coordinator (Permanent, Full-Time)

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As our Scheduling Coordinator, you'll play a key role in connecting the right support workers with the right providers, ensuring quality care and meaningful relationships.

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You'll be the go-to person for matching provider requests with available talent, while also keeping an eye on areas with low workforce coverage and proactively recruiting to fill those gaps.

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This is a fast-paced, people-focused role where your ideas and initiative are valued, and is a fantastic opportunity for recruiters or schedulers looking to grow their skills, take on recent challenges, and be part of a supportive, purpose-driven team.

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- Matching & Rostering: Use established processes to connect the right support workers with provider requests, ensuring every match is based on both skill and compatibility.
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- Relationship Building: Act as the primary point of contact for support workers, fostering trust and long-term engagement through regular, empathetic communication.
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- Proactive Sourcing: Identify areas with low workforce coverage and use strategic recruitment approaches to find and attract the right talent.
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- Collaborative Triage: Partner closely with Account Managers to understand the urgency of provider needs and deliver timely solutions.
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- Creative Problem Solving: Think outside the box to overcome scheduling hurdles and sourcing challenges in a fast-paced environment.
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- Onboarding Support: Guide new support workers through the onboarding journey,



ensuring they are fully prepared to deliver high-quality care.
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Your Background

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- Recruitment / Rostering: Experience in sourcing the right talent for specific roles while managing complex schedules and matching availability with demand under pressure.
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- Sector Knowledge: Familiarity with the NDIS or Aged Care sector is highly regarded.
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- Communication: Experience building rapport quickly with diverse stakeholders and maintaining strong professional relationships.
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- Self-Management: Experience working as a detail-oriented self-starter who can manage competing priorities with minimal supervision.
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- Initiative: Experience developing creative strategies to solve logistical gaps and improve service delivery.
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Benefits

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- Opportunities to develop - we are always learning!
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- We're a hybrid organisation, working together in our offices 2 days a week including Thursdays.
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- Generous leave options including 12 weeks paid parental leave and 7 additional days to help you pursue your 'good life' and learning goals.
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- Allowances to support you in your work set up and professional development.
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- Wellbeing programs, health and fitness discounts to help you stay happy and healthy at work.
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People with lived experience of disability are strongly encouraged to apply.

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If there are reasonable adjustments we can make to a recruitment process, role or your work environment to help you shine or you have a preferred method of contact, just let us know via the contact above.

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📌 Scheduling Coordinator (New South Wales)
🏢 Hireup
📍 New South Wales