Labour Solutions Group Pty Ltd – Derrimut VIC

We're looking for the right person to join our team

Labour Solutions Group is a growing business with a small, close-knit team, and we're looking for a Key Account Manager who will slot straight into our team and be a great fit for our culture.

Who We’re Looking For

We’re looking for someone who is bright, bubbly, confident and personable, with a genuine ability to connect with people and build strong, lasting relationships. You’ll be professional, approachable and organised, with a positive attitude and the confidence to take ownership of your role.

As a Key Account Manager, you’ll manage multiple client accounts and support the teams working across those sites. You’ll build strong client relationships, understand what our clients need, solve problems quickly and make sure everything runs smoothly.

You’ll work closely with our Recruitment Consultants to make sure we have the right people in the right roles, while staying on top of staffing requirements, performance and day-to-day client needs. This is a fast-paced, people-focused role where communication, organisation, problem-solving and relationship building are key.

What you'll be doing

- Managing relationships with multiple clients and becoming a trusted point of contact.

- Regularly checking in with clients and visiting sites throughout the week.

- Managing client requests, staffing changes and upcoming workforce requirements.

- Looking after the day-to-day needs of the staff working across your accounts.

- Welcoming and inducting new team members.

- Monitoring staff performance and providing feedback.

- Working closely with our Recruitment Consultants on current and upcoming recruitment needs.

- Helping plan recruitment requirements for busy periods and new projects.





- Timesheet reporting and general administration.

- Keeping the wider LSG team updated on client requirements, staffing and any issues that need attention.

- Jumping in and helping the team wherever needed.

The person we're looking for

We're looking for someone who:

- Is friendly, confident and naturally good with people.

- Has a positive attitude and enjoys being part of a supportive team.

- Can build genuine relationships with clients and staff.

- Is organised and can manage multiple things happening at once.

- Is proactive and doesn't wait to be told what needs doing.

- Can handle pressure and stay calm when things don't go to plan.

- Knows how to build rapport, have a laugh and enjoy being part of the team, while still knowing when to be serious and maintain a professional approach.

- Takes pride in their work and follows things through.

- Works well as part of a small team.

- Has excellent communication skills.

- Is comfortable getting out and about to visit clients and sites.

Experience

Experience in account management, recruitment, labour hire, workforce management, customer service or a similar people-focused role would be highly regarded.

Why LSG?

We're a small team, which means you're not just another number.

You'll have the opportunity to build genuine relationships with our clients, make a real difference to the people working across our sites and become an important part of our team.

We work hard, support each other and genuinely value having the right people around us. We believe you can be professional, accountable and committed to your work while still enjoying the people you work with.

If you're looking for a diverse role where you can build strong client relationships, make a real difference to our workforce and become an important part of a growing team, we'd love to hear from you.

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📌 Key Account Manager (Melbourne)
🏢 Labour Solutions Group
📍 Melbourne