Job Description

Introduction

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Join our Brisbane team as a Client Services Coordinator, working closely with both partners and clients to achieve amazing results.

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About Moore Australia

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Moore Australia is a member of the Moore Global network. With firms across Australia, locally we have 26 Partners and more than 220 team members across Queensland and Northern New South Wales.

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We provide a comprehensive 360‐degree range of audit, business, tax, accounting and consulting services. Working with a diverse portfolio of privately owned businesses, high‐net‐wealth individuals, ASX‐listed companies, not‐for‐profit entities and more, we support clients across Australia and internationally with a tailored, commercial approach.

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Through Moore Global, you will tap into 37,000+ professionals across 116 countries, within a network recognised as Network of the Year at the International Accounting Forum and Awards 2025.

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We have an exciting new opportunity for an experienced Client Services Coordinator to join one of our business advisory teams, offering you a broad role with many opportunities for upskilling and progression!

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About The Role

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- Provide exceptional client service and act as a key point of contact for clients, accountants, and stakeholders, managing enquiries, appointments, correspondence, and administrative requests in a timely and professional manner.
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- Coordinate client administration processes including onboarding, maintaining client records and databases, document management, lodgements, registrations, reporting, invoicing, WIP management, and preparation of client documentation.
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- Support the Business Advisory team by managing workflows, scheduling, data entry, compliance-related administration, and providing efficient administrative assistance to Accountants, Managers,



and Partners.
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- Oversee general office administration including filing, scanning, mail, banking, meeting coordination, office supplies, catering, and process improvement initiatives, while providing reception support as required.
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- Build strong relationships with clients and colleagues, identify opportunities to connect clients with additional services, and contribute to a positive, high-performing, client-focused team culture.
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- Demonstrate strong organisational, communication, and problem-solving skills, maintaining accuracy, confidentiality, accountability, and a proactive approach to continuous improvement and service excellence.
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About You

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- Certificate III in Business Administration or a related field (desirable).
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- Proven experience in an Administration Assistant, Client Service, or similar role, ideally within a professional services workplace.
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- Strong proficiency in Microsoft Office applications and databases; experience with accounting practice software is advantageous.
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- Demonstrated ability to build positive client and stakeholder relationships, provide high-quality customer service, maintain confidentiality, and work effectively both independently and within a team.
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- Highly organised, detail-oriented, and self-motivated, with excellent time management skills, a strong sense of accountability, and a positive, proactive attitude.
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What We Offer

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- Extensive National and Global network of expertise
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- Hybrid flexibility available
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- Unlimited career progression (through to partnership!)
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- Exclusive lifestyle benefits and discounts
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- High level facilities and systems to optimise performance
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- Fantastic team culture with ongoing social events and functions
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You must have the right to live and work in Australia to apply for this position.

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📌 Client Services Coordinator (Administration) (Queensland)
🏢 Moore Australia
📍 Queensland