Job Description

The Data Center Technician S3 is responsible for maintaining server hardware, troubleshooting issues, and ensuring operational excellence across data center environments.

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This role requires strong technical expertise, problem-solving skills, and the ability to work in a fast-paced team.

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Key Responsibilities

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- Perform hardware diagnostics and resolve component/system-level failures.
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- Assist with failure analysis and root cause investigations for field issues.
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- Monitor server fleet health, identify emerging trends, and ensure SLA compliance.
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- Administer diagnostic tools, perform firmware updates, and validate system integrity.
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- Provide real-time support during new deployments and resolve issues promptly.
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- Manage Windows Server OS and WinPE environments; Linux PXE experience is a plus.
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- Develop and maintain basic scripts for automation and troubleshooting.
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- Troubleshoot network issues across Layer 1, Layer 2, and Layer 3.
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- Configure and manage virtual machines and related environments.
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- Collaborate effectively with local and remote teams while working independently.
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Minimum Qualifications

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- 2+ years of experience as a Data Center Technician.
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- Associate degree in Computer Science, Engineering, or equivalent experience (preferred).
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- Certifications: CompTIA A+ (preferred) or equivalent experience
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- CCNA (preferred) or equivalent experience
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- Scripting experience in PowerShell, Python, or Bash (preferred) or equivalent experience
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- Valid driver's license (preferred).
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- English communication, both written and verbal
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- Work Schedule: Standard 40 hours per week; flexibility for overtime or on-call support. Currently, no shift work is required, but this may change based on client requirements.
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- Location: In office at designated data center facility.
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- Travel: Minimal; occasional domestic travel to other data center locations may be required.
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- Reporting: Reports to Supervisor lead in the region.
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- Work Environment: Climate-controlled data centers
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Physical Requirements

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- Ability to lift up to 16 kg (35 lbs) safely.
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- Ability to stand and walk for extended periods.
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- Ability to climb ladders and wear PPE when required.
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Seniority level

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- Mid-Senior level
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Employment type

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- Contract
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Job function

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- Information Technology
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Industries

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- Software Development
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West Footscray, Victoria, Australia

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📌 Datacenter Technician (Victoria)
🏢 N2S.Global
📍 Victoria