Lotus People in Sydney is seeking an experienced contact centre leader for a four-month assignment. You will lead day-to-day operations, oversee two Team Leaders and a casual workforce of 30–40, ensuring service levels across phone, email and live chat.
You will drive performance metrics, manage improvements and collaborate with internal stakeholders and recruitment partners. Salesforce proficiency and a customer-focused approach are highly valued.
#J-18808-Ljbffr
📌 Sydney Contact Centre Manager - Lead & Boost Conversions (4 mos) (City of Sydney)
🏢 Lotus People
📍 City of Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.