Job Description

Relocate to Malta D365 CE Lead Functional Consultant (Consulting/Big 4)

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Canberra, ACT, Australia

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Job Openings Relocate to Malta D365 CE Lead Functional Consultant (Consulting/Big 4)

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About the job Relocate to Malta D365 CE Lead Functional Consultant (Consulting/Big 4)

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Our client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

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Role Overview

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This role is kingpin to our client's customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.

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Job Type: Full Time

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Work Place: Onsite

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Location: Malta, Europe (Relocate to Malta)

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Relocation: VISA & Relocation Package Included

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Requirements

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- Confident in abilities and can demonstrate this in front of the client
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- Works independently as well as in a team environment
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- Acts with professional demeanour
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- Manages time and multiple tasks accordingly
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- Thinks clearly and calmly under pressure
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- Solves complex problems with creative solutions
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- Places emphasis on client satisfaction
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- Desires to constantly assess and incorporate new technologies and software into their skillset
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- Promotes the Values of our company
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- A University graduate with relevant degree within a computing or business discipline;
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- Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable;
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- Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors;
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- Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must;
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- At least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service;
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- Strong exposure to presales;
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- Conducting interviews to hire talent;
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- Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI);
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- Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutions;
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- Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons
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- Ability to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes
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- A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals;
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- A proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution;
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- Experience of consultancy roles in software delivery
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- Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies;
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- Adept at Business Requirement Analysis;
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- The ability to see the greater picture and suggest solutions both within and outside the current implementation;
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- Project documentation experience especially for work packages to be implemented by offshore teams;
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- Business process mapping, modelling and documentation knowledge.
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Responsibilities

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- Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams;
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- Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables;
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- Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements;
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- Leading the solution on a work stream, making design decisions and creating solution documentation;
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- Demonstrate excellent foundational consulting skills, including analytical knowhow, written & verbal communication & team participation;
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- Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations;
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- The creation of high quality and sustainable client solutions and project documentation including support for testing activities;
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- Deliver all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully: on time and on budget;
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- Contribute to activities as required including building demo and proof of concept solutions for various client presentations;
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- Work on the creation of Dynamics 365 solutions and industry templates;
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- Meet and exceed customer expectations of business knowledge, skills and behaviour;
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- Identify business/project/support risks and mitigate or communicate as necessary;




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- Communicate progress updates to relevant parties both formally and informally;
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- Support practice development activities such as defining and configuring industry specific solutions;
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- A portion of the role also requires supporting and doing people management, people development & career progression support, performance assessment and management
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- In all activities, ensure timely completion of internal processes and mandatory training;
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- Work on own initiative and with minimal support if needed;
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- Carry out additional duties as may occur from time to time as instructed and agreed by the management team;
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- Always represent our client's Microsoft Business Solutions team in a professional and positive manner.
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- Have awareness of product roadmap and the content of future releases of D365FO
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- Demonstrate awareness around upselling and company capabilities
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- The Employee is required to follow our clients Information Security Policies (ISP and ISMP) at all times
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Microsoft Business Solutions Overview

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At our client, your long-term future is every bit as important to them as it is to you. That's why our clients aim is to give you experiences that will stay with you for a lifetime. Whether it's great training and development, mobility opportunities or corporate responsibility volunteering activities – you'll gain a wealth of experiences on which to build a rewarding career. They are a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities.

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This sets out all the different ways you'll be rewarded by our client. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.

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#Bethechange and #makethechange. Join our clients' talented, successful team and make the leap into the future.

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For this exciting opportunity they have put together a great package that combines a market-competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.

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- competitive salary
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- allowances
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- business travel allowances
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- certifications to support you in your career growth
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- private insurance
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- medical insurance for you and your family
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Don't worry, they know that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process! They provide relocation support for you and your family.

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📌 Relocate to MaltaCE Lead Functional Consultant (Consulting/Big 4) (Canberra)
🏢 Black Pen Recruitment
📍 Canberra