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- Join a rapidly growing organisation with strong career progression
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- Blend relationship management, business development and growth
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About Us
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Lumia Care is redefining person-centred aged care and disability services across Australia. As we continue to grow, we are expanding our Customer & Growth team and are seeking a Client Engagement Manager to strengthen relationships, drive outcomes and support sustainable growth.
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About the Role
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We are seeking a dynamic and results-driven Client Engagement Manager to join our Adelaide team. In this role, you will:
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- Drive growth by identifying new business opportunities and expanding our client base.
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- Build and maintain strong relationships with clients, government agencies, and community organisations.
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- Use your clinical experience to provide high-quality care pathways, assessments, and oversight for Support at Home participants.
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- Represent Lumia Care at industry and community events.
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- Travel across Adelaide to meet clients and support service delivery.
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This is a fast-paced, hybrid role combining clinical expertise with business development, client engagement, and relationship management.
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Key Responsibilities
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- Drive new client acquisition and revenue growth
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- Develop and maintain referral networks
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- Manage sales pipeline and CRM activity
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- Conduct consultations and design tailored service solutions
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- Support onboarding and service delivery alignment
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- Identify opportunities for service expansion
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About You
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- Registered Nurse (RN) or Enrolled Nurse with solid clinical assessment and care planning skills
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- Minimum 3 years post‐graduate nursing experience
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- Proven experience in business development, client engagement, or sales
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- Excellent relationship‐building, communication, and negotiation skills
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- Confidence working autonomously and managing a portfolio of clients
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- Comfortable driving across Adelaide for client visits
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- Experience using CRM systems and managing pipelines
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- Strong communication and stakeholder management skills
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- Ability to manage multiple priorities in a fast‐paced environment
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This is a fantastic opportunity to join Lumia Care during an exciting growth phase and play a key role in shaping how we connect with our communities. Apply now with your resume and cover letter.
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📌 Client Engagement Manager (South Australia)
🏢 Lumia Care
📍 South Australia
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