Tecala is seeking a Knowledge Manager to join the Service Delivery and Customer Engagement team. You will own how knowledge is captured, communicated, and improved, coordinating Service Improvement Initiatives and the Tecala Ideas Portal to support Operations and Service Delivery.
You will enable teams through transparent documentation, training, and structured processes, driving knowledge sharing and reporting across the business.
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📌 Knowledge Manager - Knowledge Base & Training Leader (City of Sydney)
🏢 Tecala
📍 City of Sydney
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