Senior EDRMS Systems Administrator (Content Manager)
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Security Requirement: Must hold active NV2 Security Clearance
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About the Opportunity
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We are seeking an experienced Senior EDRMS Systems Administrator to support a Federal Government client within a secure, enterprise-scale ICT setting.
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This role will focus on the administration, support, and optimisation of the Content Manager (EDRMS) platform, including infrastructure, integration, and global deployment considerations. The successful candidate will work within a highly technical team responsible for maintaining enterprise information management systems that support domestic and international operations.
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Key Responsibilities
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- Administer, support, and enhance the Content Manager (EDRMS) platform
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- Manage system configuration, performance, and troubleshooting across environments
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- Support server infrastructure, including patching, upgrades, and system maintenance
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- Assist with replication and synchronisation of EDRMS across distributed environments
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- Provide technical input into system upgrades, change requests, and enhancements
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- Integrate Content Manager with business applications and enterprise systems
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- Maintain technical documentation and ensure alignment with governance standards
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- Collaborate with ICT teams to resolve complex technical and network‐related issues
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Skills & Experience Required
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- Strong experience supporting and administering Content Manager (TRIM / OpenText CM)
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- Proven experience integrating business applications with EDRMS platforms
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- Hands‐on experience with Microsoft Windows Server configuration, maintenance, and patching
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- Experience with virtualisation platforms:
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- VMware vSphere
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- Nutanix AHV
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- Citrix Workspace
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- Strong troubleshooting capability across application, infrastructure, and network layers
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- Experience working within secure Federal Government environments
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- Exposure to cloud computing environments
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- Experience in Digital Information Management and Records Management frameworks
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- Familiarity with DevOps and Agile delivery practices
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- Experience with .NET development or integration
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Additional Requirements
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- Willingness to participate in an on‐call support roster (including after‐hours and weekends)
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