Job Description

Job Description

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As a Sales Support Specialist at carsales, you will support the national sales team in pre and post sales activities, ensuring a seamless process that strengthens client partnerships.

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- Support the national sales team in pre and post sales; prepare contracts, process cancellations, assist with complex billing investigations, prepare change of ownership and reporting as required.
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- Conduct credit investigations and determine outcomes based on credit policy, communicating outcomes to customers.
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- Collaborate with the ACIL Support Manager to deliver additional training and documentation to support the national sales team.
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- Support the onboarding of new team members to the national sales team.
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- Manage compliance and booking and managing corporate travel for the broader sales team.
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- Provide regular delivery of reporting and data analysis.
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- Collaborate with the Billing/Corporate Systems teams to ensure processes are streamlined.
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Qualifications

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- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don't take ourselves too seriously).
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- Demonstrated expertise in a customer‐focused role.
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- Motivation to work in a support role, completing adhoc tasks based on project and national sales team requirements.
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- An analytical thinker who is comfortable working with data and has a keen eye for detail.
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What's on offer

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- Recognition as one of Australia's Best WorkplacesTM by Outstanding Place to Work,



a Family Friendly Workplace, a WORK180 endorsed employer.
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- A highly engaged, collaborative team where you'll learn from exceptional talent.
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- 24 weeks paid parental leave for primary caregivers, four weeks for secondary caregivers, and six weeks paid gender‐affirming care leave.
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- Regular hackathons, continuous learning opportunities, and wellbeing initiatives that support your mental, emotional, and physical health.
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- Hybrid working combining the flexibility of remote work with the energy and connection of in‐person collaboration.
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- Flexible working arrangements, including part‐time options.
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Additional Information

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- As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
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- If you have a disability or require adjustments to participate fully in the recruitment process, please let us know – we're here to support you.
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- We're also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
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- Successful candidates joining the carsales team will need to complete a National Police Record check and must have full‐time Australian working rights.
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We look forward to hearing from you if you're excited about the role and believe you can make a difference.

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So come join us – because every role plays a vital part in our journey toward something big!

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📌 Sales Support Specialist (Victoria)
🏢 Carsales
📍 Victoria