Job Description

FMH Group is a dynamic network of businesses committed to re-defining supply chain efficiency. Our vision is to create a new kind of logistics ecosystem, where our people and physical assets are connected through a ubiquitous technology platform, enabling true supply chain efficiency.

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We are currently hiring a Credit Controller to join us at our Moorabbin office. As a Credit Controller, your role is to proactively minimise financial risk to the business by the collection of overdue debt, whilst building strong relationships with internal and external stakeholders.

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Key responsibilities of this role:

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- Collection of all outstanding debt via targeted communication strategy.
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- Customer queries (including disputes) to be resolved in a timely manner.
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- Regular communication with Account Management teams and customers.
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- Use of the Aged Trial Balance, and diary notes in ERP system to proactively monitor outstanding debt to facilitate timely and complete collection.
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- Manage customer credit limits and make recommendations according to customer risk profile and/or customer spend.
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- Daily banking and reconciliation requirements.
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- Maintenance of an assigned debtor/s ledger, including accuracy of debtor information,



reconciliations, and clearance of unmatched items.
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- Monthly statements, reminder letters and copy invoices submitted to customers as required.
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- Assistance with regular reporting, as requested.
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- Any additional duties as delegated by management.
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What we are looking for:

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- Minimum 2 years' experience in Credit/ Collections/ AR role.
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- Extensive exposure to customer base, including high levels of experience in customer excellence.
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- Strong experience in influencing outcomes.
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- Proven ability to manipulate, analyse & interpret raw data in Excel.
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Why choose FMH?

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We are in an exciting phase of growth and change, which will see you be a part of shaping the future of the Group along with the following benefits:

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- Incredible career opportunities with the ability to grow and develop as the business continues to evolve.
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- A skilled environment where we challenge each other to do it better.
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- An engaging and empowering culture.
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- Convenient on-site parking and a state-of-the-art office space.
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- Annual discretionary performance-related bonus.
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📌 Credit Controller (City of Kingston)
🏢 FMH Group
📍 City of Kingston