Job Description

Responsibilities

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- Coordinates or directly executes the analysis to determine system requirements for new or enhanced systems, plans and provides estimates
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- Engages with business users, business/technical analysts, solution architects and others to understand needs and requirements for project and maintenance development tasks
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- Provides technical leadership, direction, mentoring, coaching to developers performing systems analysis, application design, development, unit testing and implementation to optimise delivery and enable knowledge sharing and team capability build activities
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- Allocates and coordinates the delivery activities to design, develop, test, implement and support applications in support of broader project and IT delivery plans
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- Oversees the design and coding of programs of all levels of complexity in alignment with business requirements and solution architecture for project and maintenance activities
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- Provides technical support around production problems and other maintenance activities to ensure that applications are performing well and as designed
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- Monitors and reviews work undertaken throughout the development phase to ensure appropriate use of resources and adherence to schedules
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- Challenges existing processes and practices to continuously drive efficiencies and technology delivery performance
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- Coordinates the provision of high‐quality technical documentation and manuals that enable effective knowledge management, maintenance support and governance
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- Keeps up to date with developments in the digital technology space to ensure that the project keeps up with best practices and recent approaches
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- Accountable for the software quality of development team and supporting QA and UAT activities to enhance solution quality
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- Manages server and client builds for releases, coordinating closely with testing,



infrastructure and release teams
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- Manages development team staff and employee performance
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- Provides leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development
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Qualifications

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A minimum of 8–10 years in a professional technical lead role for Salesforce CRM platform development with knowledge of the entire application stack on Financial Cloud – Sales and Services Cloud.

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3+ years of project experience with packaged software or custom development implementations of customer projects. Salesforce experience preferred.

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- Strong understanding and experience of:n n
- Sales and Service Cloud
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- Integration patterns and event‐based development for Salesforce CRM
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- Knowledge of Einstein Analytics
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- Integration with other Salesforce applications such as Marketing Cloud, Tableau
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- IVR implementation experience for scope of Salesforce CRM work
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- CI/CD and data migration techniques for Salesforce CRM
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- Hands‐on design and development of custom solutions on the force.com platform including work in Apex, Visualforce, Lightning components and data migration
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- Extensive experience across all stages of the development lifecycle
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- Proven track record of managing mobile development delivering high‐quality Salesforce CRM – Sales and Service Cloud implementation for Financial Cloud based solution
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- Demonstrated experience developing in an Agile/DevOps environment
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- Proven track record in successfully mentoring staff and building a strong team environment
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- Excellent negotiation, relationship building skills with internal and external clients
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- Strong verbal and written communication skills
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- One or more current Salesforce certifications (Administrator, Developer, Sales/Service Cloud, Advanced Administrator) would be highly desirable
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- Degree in Computer Science or a related discipline
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📌 Salesforce Architect (Hornsby)
🏢 Advance Delivery Consulting
📍 Hornsby