Reception, sales and Floor staff, Assistant Manager
Dedicated Fitness Southbank – South Brisbane QLD
Located in South Bank, utilizing an old heritage listed church, Dedicated Fitness is the first of its kind in Australia. Setting a new standard in training.
The successful applicant will need to be experienced all-rounders capable of dealing with situations as they arise in a agile, fast paced health club. For the right individual, there are opportunities for career advancement.
Reception Responsibilities:
Provide personalised service to all members and guests of the club. To maintain and ensure a high level of customer service.
Take full responsibility for greeting, directing and assisting all customers while maintaining quality customer service standards.
Obtain feedback from members regarding the quality of the service provided and escalte relevant information to the management for action.
Assist members and guests in a courteous and timely manner to ensure customer satisfaction.
Maximizing sale opportunities by utilizing promotion campaigns, member referrals and following up self-generated leads
Requirements:
Desirable 1 - 2 years + working in a customer centric organisation, industry and role (hospitality, retail, insurance, etc)
A high level of attention to detail in all aspects.
Working in an organisation or industry where brand and operational standards are seen as crucial to their success
Experience with membership sales and operation is advantageous. However, all training will be provided.
Monday-Sunday, approximately 26-32+ hours per week, morning and evening shifts 7 days. (staffed hours 9am-730pm). Monday- Friday evening and weekend availability is essential.
In addition to working in a job that you will love, you will receive FREE gym membership!