Job Description

Overview

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Community Care Coordinator — The Cottage

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Employer: St Vincent's Health Australia. Location: Fitzroy, Melbourne, VIC (CBD at doorstep). This role sits within the SVHM Healthcare for the Homeless program (ALERT) and the Cottage, providing proactive care coordination for clients with complex psycho-social and healthcare needs.

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Responsibilities

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- Maximise patient functional independence through assessment, planning, implementation and evaluation of care.
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- Conduct holistic assessments in collaboration with clients using motivational interviewing and self-management approaches.
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- Identify and access multidisciplinary and specialist supports to address client issues.
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- Facilitate client-generated goals that are realistic and time-limited; coordinate care with clients, carers and families.
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- Develop collaborative care plans with the health care team; ensure linkages with hospital and community services.
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- Communicate effectively with team members, stakeholders and external service providers; advocate for clients as needed.
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- Manage documentation, risk assessment and escalation; ensure appropriate use of funding and resources.
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- Provide discipline-specific clinical management, discharge planning and community liaison for Cottage patients.
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- Monitor health outcomes and plan transitions from the program with safe long-term community supports in place.
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- Contribute to quality initiatives, service development and team processes; meet Activity Based Funding targets.
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Qualifications and Experience

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- Bachelor or Master's Degree in Nursing
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- Registration with AHPRA
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- Completion of basic life support training/CPR/First Aid
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- Minimum of 3 years post-registration experience
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- Current Victorian Driver's Licence
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What We Offer

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- Excellent benefits including salary packaging
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- Wellbeing initiatives, confidential counselling, and a healthy work/life balance (Full-time role with Accrued Day Off)
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- Fitness Passport access; salary packaging; central location in Fitzroy
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- Regular career development opportunities
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- Culture of continuous improvement
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Incumbent Obligations

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- General: comply with SVHM policies, uphold Code of Conduct, maintain confidentiality, participate in performance reviews, adapt to operational needs.
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- Clinical Quality and Safety: maintain registration/indemnity, practice within scope, complete competencies, engage in risk management and quality improvement.
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- Person-Centred Care: provide accessible information, support informed decision-making, manage discharge planning for best client journey.
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- Health and Safety: comply with policies, complete required training, orientation within 3 months.
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Selection Criteria

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- Essential: Eligible for AHPRA registration; minimum 3 years experience in relevant acute/community settings.
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- Other Essential: Knowledge of care coordination frameworks, ability to work autonomously and in a multidisciplinary team; experience negotiating solutions and developing program activities; strong communication and organizational skills; current Victorian Driver's Licence.
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- Non-Essential: Specialised skills in homelessness, substance use, mental health, aged care, or chronic disease.
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Other Information

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- Closing Date: 8 October 2025 11:59pm
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- Reconciliation Action Plan and Code of Conduct available; further information: svha.org.au and [email protected]
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- View Reconciliation Action Plan; Job references: South Yarra, Hawthorn, Melbourne and other locations listed in the posting.
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📌 Community Care Coordinator - The Cottage (New South Wales)
🏢 St Vincent's Health Australia
📍 New South Wales