Founded nearly 40 years ago, Micromine is at the cutting edge of next-generation technology for mining. With offices in 9 different countries, we are one of the world's premier mining software companies; our technology is used in all corners of the globe.
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What We Offer
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An established multinational business, growing fast, with great benefits:
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- High growth company providing career development opportunities
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- Work from home (WFH) and flexible work options
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- 12 weeks paid parental leave – primary and secondary carers
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- Free gym membership
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- Employee Assistance Program for you and your family
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- Social Connection and Responsibility Program
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- Discounted private health insurance
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- Novated leasing
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- The chance to work across both the Mining and Technology sectors
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- An engaging team culture and a modern Brisbane office in the CBD
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About The Opportunity
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We are seeking a Geologist (Micromine Geobank Specialist) to join our Operations team in Brisbane. This role is responsible for delivering high-quality technical support and training to our global customer base, ensuring clients maximise the value of Micromine Geobank throughout their journey.
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You will work closely with customers during implementation, provide ongoing support, deliver product training, and act as a key technical liaison between clients and our product development teams.
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- Support customers during implementation to ensure optimal software usage
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- Provide technical support via multiple contact channels
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- Identify, test,
and document potential software bugs
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- Log issues in the bug tracking system and liaise with development teams
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- Communicate workarounds and solutions to clients promptly
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- Deliver training to new and existing users (onsite, at Micromine offices, or external venues)
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- Provide internal training to Micromine staff requiring product knowledge
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- Travel as required (domestic, international, and mine sites)
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- Support internal promotional and product development projects
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- Create demo datasets and assist with testing
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- Undertake other reasonable tasks as directed by management
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About You
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Ideally you will have a Geo background with hands on experience using geological data management and database solutions.
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- Recognised tertiary qualification in earth sciences or engineering
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- Experience in operational exploration or mining environments
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- Proven customer support experience
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- Strong relationship-building skills
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- Excellent written and verbal communication
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- Ability to engage with stakeholders at all levels
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- Understanding of geological data management systems (ideally Micromine Geobank)
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- A passion for learning and adopting new technologies
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Next Steps
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If you are looking to shape the future of mining technology and work with a global industry leader, we encourage you to apply.
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To learn more or apply, visit www.micromine.com
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Micromine is dedicated to fostering a diverse and inclusive workplace and welcomes applicants from all backgrounds.