Job Description

Smartways is a fast-growing healthcare logistics business undergoing significant technology transformation. We're looking for a Systems Analyst to work closely with the Chief Information Officer and assist in shaping the company's technology direction while multiple advancements are underway.

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This is a highly visible role for someone who thrives at the intersection of business, technology, security, and delivery.

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What you'll do

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- Partner with stakeholders to elicit, document and validate business requirements, ensuring technology solutions align to strategic goals
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- Identify process inefficiencies and design smarter, more scalable system solutions where relevant
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- Assist with implementing complex technology initiatives end-to-end, including system migrations, device rollouts, software deployments and route optimisation projects
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- Develop functional specifications and support target-state solution design across transformation initiatives
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- Act as Information Security Officer, strengthening risk mitigation, access controls and security monitoring
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- Work with managed service providers to implement and maintain security solutions (including DLP platforms)
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- Provide senior-level technical troubleshooting to minimise downtime of critical systems
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- Create user documentation and deliver training to drive adoption of new systems
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- Own vendor relationships and lead structured quarterly business reviews with technology partners
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What you bring

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- Solid experience across business analysis, project delivery and systems implementation
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- The ability to influence technology direction while staying hands-on
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- Confidence working with senior leaders and external vendors
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- Experience operating in fast-paced, evolving environments
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Why join Smartways

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- Direct influence on the company's technology roadmap
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- Exposure to enterprise-scale transformation initiatives
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- Purpose-driven work supporting healthcare and life sciences
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- If you're looking for a role where you can shape technology strategy while delivering real outcomes, this is it.
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📌 System Analyst (New South Wales)
🏢 Smartways Logistics
📍 New South Wales