The role is a full time position working Monday to Friday, with shifts between 7:30am – 8pm. The initial hours during training will be 8:30am – 5pm.
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Role Overview: As a Medical Receptionist, you will be the first point of contact for our patients.
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Responsibilities
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Your responsibilities will include:
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- Greeting patients warmly and assisting with check-in procedures.
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- Answering emails and phone calls promptly and handling inquiries professionally.
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- Billing procedures – private, Medicare, workers compensation, and DVA.
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- Collaborating with clerical and technical staff, radiologists, and referrers.
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Once fully trained, you will have the opportunity to also be trained as a Contact Centre Agent, your responsibilities will include:
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- Answering inbound phone calls for appointment bookings.
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- Advising patients of preparation prior to relevant scans.
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- Effectively managing the appointment calendar.
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What we're looking for
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- Clear verbal and written communication skills.
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- Strong organisational abilities to manage appointments and patient flow.
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- Confidence working across multiple screens and systems.
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- Excellent attention to detail.
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- Experience in customer service or medical reception.
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What we can offer you
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- Fitness passport, including full gym access and a range of classes
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- Supportive management that values your well-being
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- Discounted and bulk billed scans and services for you and your family
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Learning and development
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- Comprehensive training to help you put your best foot forward in the role
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- Career opportunities across our diverse Network
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- Collaborative and inclusive team
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- Lots of uniform options to suit your preferences at no cost to you with annual top ups
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- Industry-market-competitive salary and benefits package
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- Annual Remuneration Review
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With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
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How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
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About Us
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With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.
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Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.
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📌 Medical Receptionist (Yalgoo)
🏢 I-MED Radiology Network
📍 Yalgoo
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