- Baseline Clearance Required
- All States, and Territories
- 12 + 12 Month Contract

Our Client a large Federal Government Department that funds reasonable and necessary supports associated with significant and permanent disability for people, are looking for a Salesforce Operations Lead on a long 12 + 12 Month Contract. Duties of the****Salesforce Operations Lead:

- Lead and manage a team of Senior Platform Engineers responsible for enabling a highly complex and business‑critical enterprise CRM platform. Streamline and improve the efficiency and effectiveness of the enablement model.
- Management of staff, including work allocation, mentoring, training and upskilling.
- Process development, documentation and implementation for of all enablement activities to ensure consistent, effective, and effective delivery for all stakeholders.
- Respond to major incidents and represent the directorate internally and with external vendors
- Engage with external vendors and internal ICT Teams to progress platform enablement activities and access ICT services as required.

Skills and Experience Required:

- More than 5 years’ experience leading and managing ICT support teams and in similar roles leading large teams of 10+ people
- Experience supporting or managing complex CRM/business systems
- Demonstrable experience in process development,



documentation and implementation
- Must hold Certifications in Salesforce & have experience in tools including Gitlab, Splunk, Jira, Confluence, SAP.

How to Apply For a copy of the full , including the application instructions, please get in touch with Alexat Recruitment Hive by clicking the Quick Apply button. Alternatively, you can reach Alexon (02) 6299 1006 6299 1006) to discuss further. Please note that applications close on1st September 2026 at 11am. Recruitment Hive welcome late applications to be considered for future opportunities*.*

JOB ID: LH-07418 - AR – 675667

We Value Diversity The Recruitment Hive is a proud Equal Opportunity Employer. We recognise the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are. We encourage people of all backgrounds and abilities, including individuals with disability, Indigenous Australians, veterans, and others, to express their interest in this role.

If you would like a confidential conversation regarding this opportunity or should you require any support or reasonable adjustments throughout the recruitment process, please contact Alex Robson via (02) 6299 1006 6299 1006) [email protected]

📌 Senior Platform Infrastructure Manager (Canberra)
🏢 Recruitment Hive
📍 Canberra