Job Description

A skilled environment where you can build your experience and progress your career with a global organisation.

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27th July, 2026

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Optio6 Talent Partners has partnered with a rapidly growing, global SaaS company to recruit an organised and customer-focused Project Coordinator for its Brisbane team.
n With established operations across Australia, the United Kingdom and North America, this private equity-backed business provides online expense management technology that helps organisations eliminate manual processes, improve efficiency and gain greater visibility over company expenditure.
n This is an exciting opportunity to join the business during a period of continued growth and build your career within a supportive, professional environment.
n About the opportunity As Project Coordinator, you will help deliver a positive onboarding and implementation experience for new and existing customers.
n Reporting to the Projects Team Manager, you will coordinate internal resources, monitor project activities and manage implementations from initiation through to handover to the Account Management team.
n You may already have experience in project coordination or administration. Alternatively, you may be a highly organised customer service professional looking to develop your project management capabilities within the SaaS sector.
n You are not expected to know everything from day one. If you bring the right attitude, strong organisational skills and a genuine willingness to learn, the team will provide the training and support you need.




n Your responsibilities will include

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- Initiating new customer projects and introducing customers to the implementation team and process.
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- Confirming high-level customer requirements and finalising project timelines.
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- Coordinating team resources and allocating work to Implementation Consultants.
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- Managing multiple projects of varying size and complexity.
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- Monitoring implementation progress through regular customer review meetings and feedback.
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- Maintaining accurate project information and records.
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- Identifying potential concerns, delays or risks and escalating them when required.
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- Coordinating technical resources to support successful project delivery.
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- Developing strong relationships with customers and internal stakeholders.
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- Supporting the smooth handover of completed projects to the Account Management team.
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About you To be considered for this opportunity, you will ideally bring:

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- Excellent attention to detail and organisational skills.
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- The ability to coordinate multiple projects, priorities or activities concurrently.
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- Strong written and verbal communication skills.
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- A professional and confident approach when communicating with customers.
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- Analytical thinking and practical problem-solving capabilities.
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- Experience using collaboration and productivity tools.
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- An understanding of project management methodologies, although this is not essential.
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- Experience maintaining information within Salesforce or another CRM platform, which would be advantageous.
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- Previous experience in a customer-facing role, which would be highly regarded.
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Experience within SaaS or technology is beneficial, but not essential. What is on offer

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- A salary of $85,000 + Super.
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- The opportunity to join a successful and growing global SaaS company.
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- Structured training and support to develop your project coordination skills.
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- Exposure to customer onboarding and software implementation projects.
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- A professional environment where you can build your experience and progress your career.
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- A range of employee benefits, including an additional day of leave for your birthday and private health insurance.
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The successful applicant will work with sensitive customer and employee information. A strong awareness of data privacy, confidentiality and information security will therefore be important.

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Our client is an equal opportunity employer and welcomes applications from people of all backgrounds.

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If you are highly organised, enjoy working with customers and are ready to develop your career in project coordination within a growing SaaS business, we would love to hear from you.

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📌 Project CoordinatorB SaaS/Fintech) (Queensland)
🏢 Optio6 Talent Partners
📍 Queensland