Job Description

Your new company Join a large-scale, high-profile infrastructure project based in Cooma, supporting critical operations within a complex and dynamic IT environment.This organisation brings together enterprise platforms, site-based infrastructure, and global support teams, offering a unique opportunity to work across a broad technology stack.

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For candidates based outside the region, FIFO arrangements and accommodation support can be considered.

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Your new role As a Level 2 IT Administrator, you will act as a hybrid in office IT generalist, primarily based in Cooma, with travel required every alternate week. You will deliver a mix of end-user support, infrastructure support, and application administration.

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Key responsibilities include:

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- Deliver Level 2 end-user and service desk support across hardware, software, and systems
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- Provide Level 1 support for key business applications such as Aconex, Primavera P6, Revit, Revizto, and SAP ECTR
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- Support infrastructure including networks, endpoints, and site connectivity (Level 2)
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- Troubleshoot and resolve issues across Microsoft 365, Windows, Azure, Citrix, and SAP environments
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- Coordinate with internal IT, DSI support teams, and third-party vendors to resolve incidents
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- Maintain documentation for systems, configurations, and support activities
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- Ensure IT systems meet security and compliance standards
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- Manage IT assets including hardware/software inventory and lifecycle
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- Support application administration including user access, configuration, and maintenance
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Workload split:

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- End-user support: 50%
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- Infrastructure support: 30%
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- Application support: 10%
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- Asset management and administration: 10%
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What you'll need to succeed

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- Proven experience in a Level 2 IT support or systems administration role
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- Strong troubleshooting skills across hardware, software, networking, and systems
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- Experience with Microsoft 365, Windows, Azure, Citrix, and general infrastructure
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- Ability to manage competing priorities in a hands-on, site-based environment
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- Strong communication skills and ability to collaborate with multiple support teams
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Desirable experience

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- SharePoint
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- Primavera P6 Professional
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- Aconex
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- Autodesk Revit / Revizto
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- SAP ECTRLMS or specialist project management tools
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- Experience in construction, engineering, or project-based environments will be highly regarded
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What you get in return

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- Salary package of $160,000 – $180,000 + super
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- Accommodation support where required
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- FIFO options available for non-local candidates
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- Opportunity to work on a major infrastructure project
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- Exposure to a broad and technically diverse environment
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- A hands-on role with strong ownership and autonomy
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📌 IT Administrator (Cooma)
🏢 Rashi Joshi
📍 Cooma