Job Description

Job Summary

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Venue Nation Australia is a dedicated division within Live Nation Australasia providing strategic leadership and fostering growth across the venue portfolio.

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Role Overview

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Premium Product Manager (9‐month contract, Melbourne). Own the Premium product portfolio across Australian and New Zealand venues, responsible for strategy, reporting, membership, marketing, budgets and on‐ground support.

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Responsibilities

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- Lead rollout of the 2027 Premium strategy, including membership strategy using Archtics.
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- Oversee the Archtics platform and manage membership programmes across relevant venues.
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- Build and maintain relationships with Venue Managers and leadership; run regular 1:1s and support product rollouts.
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- Compile monthly, quarterly and annual reports and present metrics to leadership.
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- Spend time on‐ground in venues reviewing Premium spaces and driving continuous improvement.
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- Maintain the Premium website and channels, brief marketing agencies and venue teams, and develop a content strategy with the National Marketing Manager – Venues.
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- Manage budgets for recent product launches and ongoing cost control, maximising revenue.
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- Collaborate with the NZ Premium team, Ticketmaster and Moshtix to uncover new ancillary opportunities.
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Qualifications

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- Strong communication skills, confident articulation to stakeholders.
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- Proactive problem‐solving, resolving issues quickly before they grow.
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- Commercial mindset with a focus on revenue generation.
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- Data‐driven approach using insights and data to inform decisions.
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- Experience thriving in fast‐paced, high‐pressure environments.
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- Tech proficiency in Microsoft Office, Canva and Archtics.
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- Adaptability, flexible can‐do attitude and eagerness to learn.
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Benefits

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A vibrant, music‐focused workplace with flexible working arrangements, professional development opportunities, access to concerts and events, wellness programs and comprehensive benefits including volunteer days and mental health support.

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Equal Opportunities

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Live Nation Entertainment is committed to an inclusive workplace and encourages applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

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EEO Statement

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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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📌 Premium Product Manager (Victoria)
🏢 Vibrantmusichall
📍 Victoria