About RMS

At RMS, our people build scalable technology for the hospitality industry worldwide. We are in a high growth, high impact phase, applying data and AI to how we design, build, and evolve our SaaS platform.

We are building for scale, speed, and long term innovation. At RMS, every person is empowered to own their space, challenge the status quo, and make a meaningful impact.

Your Impact

This is a sales role with a difference. You will not be cold calling strangers or chasing new logos. You will be growing revenue across RMS's most valuable existing accounts, hotel groups, holiday parks, and property operators who already know and trust us.

Your job is to spot where our customers can get more value from the platform, open the right commercial conversations, and turn that trust into expansion and renewal outcomes. You will work alongside our Customer Success team, building on relationships they have already established, and you will have real influence over how this commercial motion is built and refined as we scale.

What you'll be doing

- Identifying, qualifying, and closing expansion opportunities across an established portfolio of Tier 1 and Tier 2 accounts
- Owning a structured book of renewals, progressing them early and negotiating multi year agreements that work for both the customer and RMS
- Building multi threaded relationships across operational, finance, and executive stakeholders so no account rests on a single contact
- Partnering with Customer Success to keep a clean split: you own commercial outcomes, they own value delivery and adoption
- Contributing to Executive Business Reviews with forward looking account strategy
- Feeding customer and market insight back to Product and Marketing to sharpen what we build and how we go to market
- Keeping pipeline, forecasts, and account data accurate and current in the CRM
- Helping shape and improve the expansion playbook as the function grows

What you'll bring





- Demonstrated experience in account management, renewals, or expansion focused sales, ideally within SaaS or technology
- A track record of growing revenue within an existing customer base, with measurable results against retention or expansion targets
- Confidence negotiating renewals and expansion deals, handling objections with empathy and commercial clarity
- Strong relationship skills across all levels, from day to day operators through to executives
- Disciplined pipeline management and clean CRM habits
- Comfort using AI tools as a standard part of account research and preparation, with good judgement about the outputs
- A cooperative mindset, because in an existing customer base, how you sell matters as much as whether you sell

Why RMS?

Remote-First, Collaboration-Ready

We support remote-first working with occasional in-office time for collaboration and connection when it matters most.

Growth and Progression

As RMS grows, so do the opportunities. You will have the chance to expand your scope, develop new skills, and progress your career as the business scales.

Ownership and Autonomy

You are trusted to own your work and make decisions. We value accountability, initiative, and people who take pride in delivering outcomes.

Work That Matters

Your work will have visible impact. You will contribute to meaningful initiatives that shape how our platform evolves and how customers succeed.

AI as a First-Class Capability

You will work in teams where AI is embedded into everyday engineering workflows, not treated as an experiment or side project.

Modern Engineering Evolution

We are actively evolving how software is built, shifting emphasis toward clear specifications, system design, and high-leverage collaboration with AI agents.

Space to Learn and Lead

You will have time, support, and air cover to experiment, help define best practices, and influence how AI-augmented engineering matures across the organisation.

📌 Senior Sales Executive, Expansion (Australia)
🏢 RMS
📍 Australia