About the role

We are seeking an energetic, committed and hands-on Motel Management Couple to take responsibility for the day-to-day operation of a well-presented 22-room motel located along Victoria's Great Ocean Road. This is an exciting opportunity for a motivated couple to take ownership of the role, lead a small team and create a welcoming experience for guests while contributing to the ongoing performance and success of the business.

Key responsibilities

- Oversight and involvement in the daily operation of the motel, including reception, housekeeping, maintenance and general property presentation.

- Take ownership of the management role, ensuring the property operates efficiently and to a consistently high standard.

- Lead, recruit and support a small team, including staff training, rostering and workforce management.

- Provide a consistently high level of guest service, with a focus on positive reviews, repeat visitation and overall guest satisfaction.

- Manage reservations and bookings efficiently, with a focus on occupancy, yield and revenue opportunities.

- Develop relationships with local businesses, contractors and community organisations to help grow direct bookings and local trade.

- Maintain the motel and surrounding grounds to a high standard, including guest rooms, gardens, lawns, cleanliness, presentation, maintenance and safety.

- Monitor the property's performance and identify opportunities to improve operational efficiency, guest experience and profitability.

- Maintain regular communication and reporting with the owners, providing updates on operational matters, staffing, maintenance,



guest feedback, performance and any issues requiring attention.

- Be available on an on-call basis for genuine emergencies and occasional late check-ins, ensuring guests receive appropriate assistance outside normal reception hours.

About you

- Previous experience in hospitality, accommodation, property management or a similar operational role.

- Strong communication and customer service skills.

- The ability to work independently and take ownership of the role and its responsibilities.

- A practical, hands-on approach to property presentation and maintenance.

- Experience leading or working within a small team.

- Strong organisational skills and attention to detail.

- A genuine commitment to creating a positive guest experience.

- The ability to work as a team and share responsibility for the successful operation of the motel.

- Flexibility and reliability to assist with emergency situations and late guest arrivals when required.

Perks

- Competitive Salary Package: $100,000 – $110,000 per annum, plus superannuation.

- On-Site Manager's Residence: A comfortable three-bedroom residence provided on site.

- Utilities & Wi-Fi: Included with the on-site residence.

- Regular Days Off: Supporting a sustainable work-life balance.

- Annual Leave: 4 weeks of paid annual leave.

- Management Support: Ongoing support from the experienced owners

- No Food & Beverage: No cooking responsibilities.

- No Pool Maintenance: No swimming pool management or maintenance requirements.

- 8am Reception Opening: A later start to the daily reception operation.

📌 Motel Management Couple (Warrnambool)
🏢 Seaview Motel and Apartments
📍 Warrnambool