About the role

To support all areas within the business to ensure smooth day-to-day operations, professional customer service, accurate processing of documentation, and clean presentation of the showroom.

Key responsibilities

- Manage switchboard and reception duties

- Greet and assist walk-in customers

- Handle general customer enquiries via phone, email, and in-person

- Manage over the counter chandlery sales

- Assist the Sales Manager with administrative support

- Prepare paperwork and handover packs for delivery of recent vessels

- Manage and update social media platforms (Facebook, Instagram, TikTok)

- Upload and maintain online listings (website, boatsonline etc)

- Process insurance quotes (Yamaha and Club Marine)

- Lodge licensing documentation with Department of Transport

About you

- Ability to manage phones and customer enquiries

- Ability to maintain showroom and yard presentation

- Ability to process incoming administrative tasks

- Ability to update online listings and marketing content

- Ability to complete insurance quotes and follow-ups

- Ability to respond to customer enquiries within the same business day

- Attention to detail to minimise administrative errors

📌 Admin & Sales Support (Rockingham)
🏢 Rockingham Boating
📍 Rockingham