• 12-month Fix-Term Contract - Maternity Leave Cover
• Generous salary package + perks on offer
• Join our growing team to deliver essential services for a sustainable and prosperous water future

About the Role

The purpose of this lead role is to drive transformation, deliver process improvements, and support uplift of process maturity across Sydney water using innovative process improvement methods. Ultimately, this role will deliver quantifiable process improvements, systems integration recommendations, value adding solutions, achieve necessary levels of process maturity and capability, and ensure seamless integration with 3rd party processes. This position will also be responsible for coordinating with other integral projects currently in progress that have dependencies or linkages. Accordingly, this role will act as a process leader to the business, challenging the status quo to ensure the achievement of significant business outcomes as well as to roll up the sleeves as required.

Key Responsibilities

• Ensures relevant business process improvement risks are appropriately identified, recorded and managed in a consistent and planned fashion in accordance with Sydney Water practice and standards.
• Responsible for injecting Process Improvement expertise in process COE Method, tools, template activities as required
• Understand Sydney Water’s corporate strategy and demonstrate Sydney Water values and behaviours in order to contribute to a positive and productive working environment.
• Demonstrate commitment to the People & Culture Group vision and objectives and understand your contribution to achieve these.




• Lead/ Drive the project team to deliver significant process improvement benefits while maintaining a high performing project team that is aligned to Sydney Water’s signature behaviours and values.
• Participate in team development, planning and co-ordination activities to enable the team to work effectively together.

Why our team like working at Sydney Water:

• Huge multi-billion-dollar program of work which shapes Australia’s busiest and largest city. It’s rewarding!
• Positive team culture which celebrates wins and binds together to face challenges (have we told you were the No.1 company in Australia for graduates!)
• Flexible working arrangements, to give you fair work/life balance.
• We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, gender, or culture.
• Be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

Dive into Our Great Benefits!

• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
• Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
• 24/7 Wellbeing Support:



Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Subsidised Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile.
Your personal information will be collected in accordance with Dayforce’s Terms and Privacy Policy and Sydney Water’s Privacy Collection Statement – recruitment.

Please note as part of the application process, you will be asked to undergo background checks which include a criminal history check.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

Do you think you are up for the challenge? We would love to hear from you! Please submit your resume, cover letter outlining your experiences and respond to the screening questions as part of the application.

Application close date: Friday the 28th of August 2026 11:59pm

If you require further information regarding this vacancy, please email *******@sydneywater.com.au

Please see the Job Profile for the role’s full accountabilities.

📌 Business Process Lead (Parramatta)
🏢 Sydney Water
📍 Parramatta