Range Ford is one of Perth’s premier Ford dealerships, recognised for service excellence, professionalism and outstanding customer care.

An exciting opportunity is now available for an experienced Service Advisor to join our vibrant and busy Service Department in Maddington.

As the primary contact between our customers and workshop, you will coordinate vehicle servicing and repairs while ensuring every customer receives a professional, productive and positive dealership experience.

The Role

Your responsibilities will include:
Meeting and assisting customers with their servicing requirements
Managing service enquiries and bookings
Preparing repair orders and accurate service estimates
Keeping customers informed throughout the repair process
Organising courtesy vehicles where required
Estimating the time and cost involved in completing repairs
Liaising with the Workshop Controller to ensure work is completed within the allocated timeframe
Obtaining customer approval for additional repairs
Handling customer enquiries and concerns professionally
Building and maintaining strong customer relationships
Promoting dealership services and generating additional service business
Providing general administrative support to the Service Department
Supporting other departments when required

About You





To be successful in this position, you will have:
Solid knowledge of the automotive industry
A sound understanding of vehicle mechanics
Exceptional customer service and communication skills
Solid organisational and time-management abilities
The ability to multitask and perform effectively in a busy environment
A professional and courteous approach when working with customers and workshop technicians
Confidence using Microsoft Office and other computer systems
Excellent attention to detail
A friendly, outgoing personality and strong work ethic
The ability to work independently and as part of a team

What We Offer
A competitive remuneration package
A supportive and friendly team workplace
Employment with a respected Ford dealership
Convenient access to public transport
A diverse and rewarding position in a fast-paced industry
Opportunities to develop your automotive career

The successful candidate will be well presented, have a pleasant telephone manner and possess the drive to deliver outstanding results.

If you believe you have the skills and experience to excel in this role, click “APPLY” now.

Subject to a satisfactory National Police Clearance.

📌 Service Advisor Maddington
🏢 Regent Motors Group
📍 Maddington