Client Services Officer

We're looking for a reliable, efficient and positive individual to join our Administration team.

About the Role:

In-office, full-time (Monday - Friday).

This position works alongside the firms' Partners and Accounting team to provide administrative support and client correspondence.

This role is suited to someone who is task-orientated, enjoys a busy routine and takes pride in maintaining an efficient workflow.

Training of our systems and processes will be provided; however, applicants must have prior experience in a similar role.

Salary reflective of experience.

Key Responsibilities:
Effective completion of assigned tasks
Client interaction and correspondence
Handling and fielding phone calls including the ATO, ABR and ASIC
Managing appointments, emails and scheduling meetings
Greeting clients and visitors in a friendly and skilled manner; establishing and attending to their needs
Processing mail, scanning and digital filing
Ad-hoc administrative duties

About You:
2 years minimum administration experience
Friendly and approachable, with a professional attitude
Organised multi-tasker who is detail orientated




Strong work ethic with the ability to adapt to new systems and processes
Explicit, efficient verbal and written communication skills
Intermediate proficiency in Microsoft Office Suite applications, in particular Word, Excel & Outlook
Proficient computer skills to successfully understand and navigate in-office software
Valid work rights in Australia

What We Provide:
On-the-job training, with continued development support
A positive team culture, with a professional yet friendly atmosphere
Respectful relationships within a supportive environment
A workplace that encourages collaboration, growth and adaptability
Work-life balance - 2pm Friday finish, office closure for Public Holidays & Christmas/New Year periods
5 weeks annual leave

Whether you're seeking a new role, returning to the workforce or just looking for a change from your current position, DGL Accountants would love to hear from you!

If you believe you tick all the boxes, please submit your resume and cover letter via SEEK.

📌 Client Services Officer Mackay
🏢 DGL Accountants
📍 Mackay