About the role

The Studio Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The Studio Manager will hire, train and manage Sales Associates within their studio. The Studio Manager will exercise judgment and autonomy in managing day-to-day studio operations and directing the work of studio employees, consistent with the managerial nature of the role.

Key responsibilities
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into Intro classes
Membership sales
Manage staff schedule
Ensure that studio retail/products are stocked with accurate inventory counts
Train and Supervise Sales Associates
Hire/Manage instructors at the studio
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Review instructor evaluations and assist in mentorship/disciplinary action as needed




Independently make decisions related to high level customer service

About you
2+ years of retail/service sales or fitness sales experience
Confident in generating personal sales and training Sales Associates in sales
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse setting
Ability to recognize areas of improvement and make changes using valuable judgement
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Skilled, punctual, reliable and neat

📌 Studio Manager Club Pilates Forrestfield (Australia)
🏢 Riser Fitness
📍 Australia