C&M; Aquatic Centre is a family-owned swim school that has proudly provided swimming lessons to children and adults in the Padstow area for over 30 years. We are currently seeking a friendly, reliable receptionist to join our welcoming team.

This role would suit a mature, responsible individual looking for a fulfilling position in a positive and rewarding setting. As a key member of our team, you will play an significant role in the smooth day-to-day operation and continued growth of our swim school.

Key responsibilities:
Providing exceptional customer service to new and existing clients
Answering enquiries via phone, email, and at the front desk
Maintaining accurate customer records in the database
Ensuring fees are paid on time
Assisting with class bookings and schedule management
Replenishing stock and making coffee for customers
Maintaining a clean, secure, and welcoming environment
General office administration tasks
Other duties as required by the Manager

Essential skills and experience:
Previous experience in a receptionist or customer service role
Excellent communication, organisation, and computer skills
Confidence using Microsoft Office, particularly Word and Excel
Experience working with children
Ability to multitask and work effectively in a busy environment




Experience in the aquatic industry is preferred but not essential
Current First Aid and CPR certification
Valid Working With Children Check

Hours or work:

This is a casual position requiring availability for afternoon shifts on most weekdays.
Friday afternoons and Saturday mornings are essential.
Monday to Friday: 2:30pm – 7:30pm
Saturday: 6:45am – 12:30pm

Shifts will be allocated based on availability and suitability. Full on the job training will be provided.

What We Offer
Flexible hours to support work-life balance
A supportive team of energetic, positive, and dedicated staff
A rewarding role contributing to life-saving swimming skills

How to Apply

Please submit your resume and cover letter via Indeed.
Your application must include:
Your availability based on the shifts listed above
Why you believe you are well suited to this role
How your previous experience would contribute to this position

Only applicants suitable for the role will be contacted to arrange an interview.

Job Type: Casual

Pay: $25.00 – $30.00 per hour

Experience:
customer service: 4 years (Preferred)

Location:
Padstow NSW 2211 (Preferred)

Work Location: In person

📌 Receptionist/ Customer Service Padstow
🏢 C & M Aquatic Centre
📍 Padstow