We are seeking a vibrant, hands-on, Full time Duty Manager to lead our team and oversee daily operations at our busy Alexandria pub—an inner-city favourite with a welcoming country soul.

The Role:

Engage patrons: Build genuine connections with locals on the floor to maintain our warm, country-hospitality vibe.

Drive social media: Create, post, and manage content daily across TikTok, Instagram, and Facebook to pack out our nightly events.

Make video content: Film and edit fun, engaging TikTok videos and Reels that showcase our pub's personality and country-style hospitality.

Supervise shifts: Manage front-of-house, bar, food and gaming operations seamlessly during busy service.

Train staff: Onboard recent casual team members and develop their service skills.

Ensure compliance: Enforce NSW liquor, gaming, and WHS regulations strictly.

Build rosters: Create efficient staff schedules aligned with peak trading times and nightly events.

What You Must Have

Experience: Minimum 3–5 years as a supervisor or duty manager in a quick-paced food,



beverage and gaming venue.

Digital marketing & TikTok: Hands-on experience creating fun social media videos and content that drives attendance to nightly venue events.

Customer service: Exceptional customer service skills with a natural ability to engage and build rapport with patrons.

HR & Leadership: Proven skills in staff rostering, hands-on training, and performance coaching.

Conflict resolution: Ability to handle internal staff issues and customer RSA situations calmly.

Certifications: Current NSW RSA and RCG competency cards are non-negotiable.

Availability: Full flexibility to work a rotating roster including late nights and weekends.

Pay: $70,000.00 – $80,000.00 per year

Experience:
Bar management: 3 years (Required)
Human resources management: 2 years (Required)
Social media marketing: 2 years (Required)

Work Location: In person

📌 Duty Manager Alexandria
🏢 PVH Alexandria
📍 Alexandria