About the role

This is a hands-on leadership role for someone who enjoys supporting people, solving problems and helping a busy practice run smoothly. You will work closely with the practice owners and become a trusted source of support for our dental, assisting and reception teams. No two days in this position will be exactly the same.

Key responsibilities
Supporting the day-to-day running of the practice
Guiding and assisting our reception and dental teams
Coordinating staff rosters and helping manage daily workflow
Assisting on reception and chairside
Monitoring accounts and following up outstanding debtors
Keeping practice procedures, systems and manuals up to date
Helping train and support team members
Communicating openly and addressing concerns promptly
Handling patient enquiries or complaints with care and professionalism
Working with the practice owners to improve systems and solve problems

About you
Organised and comfortable taking responsibility
Communicates clearly and respectfully




Leads by example and follows through on tasks
Remains calm and practical during busy days
Can support a team while still holding people accountable
Notices what needs to be done and takes initiative
Understands the importance of confidentiality and professionalism
Genuinely cares about patients and the people they work with
Previous dental experience and experience in a senior reception, coordination or leadership position will be highly regarded

About us

We are a busy, up-to-date and proudly family-owned dental practice. Our patients are at the centre of what we do, and we believe a positive workplace is built on teamwork, honest communication and treating people with care. We work hard and maintain high standards, but we also enjoy what we do and share plenty of laughs along the way. We want our team members to feel supported, appreciated and confident bringing forward their ideas.

📌 Full Time 2ic – Dental Practice Oakey
🏢 Oakey Family Dental
📍 Oakey