CabMaster Software is a market leader in providing design & manufacturing solutions for the cabinet making industry. We’re expanding into new territories, so we’re looking for a current addition to our customer support team.

This role is a fast-paced position in IT to support our customers in their day-to-day use of our software, both onsite and online.

Daily tasks as a team member of CabMaster Customer Support include:
Assisting our customers with their software questions
Receiving and making phone calls to customers
Running 1-on-1 training sessions with customers onsite and online
Logging software bugs for our development team
Liaising with management, accounts and sales teams

Our ideal candidate is either an IT graduate with an interest in building physical things, or a tradesperson with an interest in software/IT.





Your application will be strengthened by the following skills:
Excellent critical thinking and problem-solving skills
Explicit communication via phone and email
Can keep a cool demeanour and respectfully use de-escalation tactics
Outside-the-box thinking
Robust work ethic

What we can offer you:
Work as part of our supportive team in Australia
Start-up and ongoing staff training
Opportunities for growth and promotion, especially into management and development
Local and international travel
Training will be provided. Tertiary students coming to the end of their studies and graduates are highly recommended to apply.
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📌 Customer Support Technician Knox City (City of Knox)
🏢 QST Systems P/L
📍 City of Knox