We need you - a trade industry office administrator with exceptional customer service skills!

About us

We are a reputable family-owned local metal roofing company specializing in residential and commercial metal roof construction and maintenance. With a dedicated Sales Office and Factory in Tweed Heads South servicing our existing and growing customer base across the Northern Rivers and Gold Coast for the past 62 years, this role is not a short-term position! It will keep you on your toes, offer plenty of variety, is client focused, in a qualified and friendly setting.

This position is a permanent full-time role based in our Head Sales Office and Factory located in Tweed. This position will suit a self-motivated, down-to-earth person who can easily fit into a small business team culture. Trade industry experience is a must so that you understand the general day to day operations of our style of business and administrative requirements.

Qualifications & Experience

To be considered, the following experience and attributes are desirable:
Proven experience in TRADE INDUSTRY office administration




Excellent TRADE INDUSTRY customer service skills
QuickBooks experience and/or ability to learn proficiently
Competent skills in Microsoft Office
Ability to fit into a energetic and energetic team
Accurate typing skills and data entry

Tasks & responsibilities
Counter sales and customer service for our busy sales and display office
Preparation and collation of quotations
Assist with the management of active supply and fit job files in conjunction with our Office Manager and Supervisors
Invoicing and ensuring payments are received from customers
Attending to incoming calls, general emails and other correspondence
Assisting with client queries and scheduling
Daily data entry administration, filing & scanning
Liaising with our Supervisors daily to facilitate smooth operations and ensure a positive customer experience
Completing safety documents and client contracts
Assisting with other general office activities as required

📌 Office Administration Trade Industry Customer Service Wyrallah
🏢 Ron Nickel Roofing
📍 Wyrallah