CGL – Retail Servicesis the retail marketing division of the Clemenger Group. With our two market-leading brands,Creative ActivationandClemengerField Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters,store trainers, mystery shopping and auditing.

Clemenger Field Marketingis driven to deliver outstanding performance for our partners by harnessing and developing outstanding people ready to exceed in the evolving retail setting.

Job Description

We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a quick-paced environment. The purpose of this role is to support the National Program Manager and field management team with operating, delivering program data inputs and reporting. Time management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging chance!
An attractive total salary package is on offer
Hybrid work flexibility
Employment benefits including birthdays off, EAPsupport, early finish Fridays and more!
Ongoing training and support
Great company culture

Primary Responsibilities:




Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
Ensure timelines agreed between client and field team are adhered to
Work with BI to deliver on outcomes to timelines.
Manage and lead end to end processes for field team recruitment
Tactical Project Management
Work closely with the National Program Manager to develop and implement minimum reporting standards
Understand trends and patterns in data and provide insights to National Program Manager
Program OPS reporting – weekly, monthly, quarterly and at other times when required

About You:
At least 2years’ experience in client facing roles focused on sales or account management
Previous field or retail experience will be highly regarded
Ability to resolve issues, adapt to change and refine processes
Strong IT skills (MS Office skills especially Excel)
Ability to prioritise and manage time effectively
High level of written and oral communication skills
Strong attention to detail

What’s Next?

Please note only short-listed candidates will be contacted.
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📌 National Program Executive Melbourne
🏢 Clemenger Field Marketing
📍 Melbourne