We are seeking a dedicated Sales Support professional to join our sales and customer service team on a full-time basis in Padstow NSW 2211.

Working alongside the National Sales Manager, you will be the backbone of our sales function, managing customer enquiries, processing orders, and maintaining solid relationships with both internal stakeholders and external clients.

This position offers the chance to make a tangible impact on our business success whilst developing valuable skills in a rapid-paced customer service environment.

This role is perfect for someone looking to grow and develop a career in sales.

What you'll be doing
Responding promptly to customer enquiries via phone, email and other communication channels with professionalism and courtesy
Processing customer orders, quotes and sales documentation accurately and efficiently
Providing product and service information to customers to support their purchasing decisions
Coordinating with the sales team to ensure customer requirements are met and deadlines are maintained
Maintaining accurate records of customer interactions and transactions in our system
Resolving customer complaints and concerns in a timely and professional manner




Assisting with administrative tasks including filing, data entry and document preparation
Supporting sales team members with follow-ups, scheduling and general assistance as required
Identifying opportunities to improve customer satisfaction and sales processes

What we're looking for
Proven experience in a customer service or call centre environment, ideally with sales support responsibilities
Excellent communication skills, both written and verbal, with the ability to articulate product benefits clearly
Strong organisational and time management abilities with capacity to manage multiple tasks simultaneously
Proficiency with computer systems, databases and Microsoft Office applications
A customer-focused mindset with genuine enthusiasm for providing high-quality service
Ability to work collaboratively with team members whilst also demonstrating initiative and independence
Problem-solving skills and a proactive approach to handling challenges
Professional telephone etiquette and the ability to remain calm under pressure
Attention to detail and accuracy in data management and record keeping
J-18808-Ljbffr

📌 Sales Support City Of Canterbury Bankstown (Australia)
🏢 Confeta Services
📍 Australia