Schotters Road Medical Centre is seeking an experienced, friendly and professional Medical Receptionist to join our growing team.
Key Responsibilities
Welcome patients and provide excellent customer service
Manage appointments, phone calls and patient enquiries
Process Medicare billing and patient payments
Maintain accurate patient records and details
Manage correspondence, referrals and documentation
Support GPs, nurses and allied health specialists
Assist with recalls, reminders and patient follow-ups
Maintain patient privacy and confidentiality
Support smooth day-to-day practice operations
Essential Requirements
Minimum 1–2 years’ experience in general practice or medical reception
Positive understanding of Medicare billing and commonly used MBS billing codes
Strong communication and customer service skills
Excellent attention to detail and organisational skills
Professional, reliable and well presented
Ability to multitask effectively in a busy general practice
Robust team player with a positive attitude
Experience with Best Practice and HotDoc will be highly regarded. Why Join SRMC?
Join a growing, community-focused general practice with a supportive multidisciplinary team and a commitment to providing an excellent patient experience.