Workshop Quality & Compliance Officer (Volkswagen and Cupra)

We are looking for an experienced, technically minded Automotive Quality Controller to join our high-volume Service Department.

This is a key role ensuring workshop repairs, documentation and warranty claims meet Volkswagen factory standards before the vehicle leaves the workshop.

Automotive Quality Controller

Volkswagen Dealership – Artarmon, NSW

What you'll be doing
Quality checking completed servicing and repairs
Auditing repair orders for accuracy and compliance
Ensuring DISS reports and Guided Fault Finding are completed correctly
Verifying manufacturer repair procedures have been followed
Checking supporting documentation, photos and diagnostic records
Identifying incomplete or non-compliant work before vehicle handover




Helping protect the dealership from repeat repairs and warranty rejections

What we’re looking for
Qualified automotive technician or solid technical dealership background
Positive understanding of manufacturer repair procedures
Excellent attention to detail
Confidence to challenge work that doesn't meet the required standard
Strong communication and organisational skills

Volkswagen experience would be highly regarded, but is not essential for the right candidate.

This is an significant role in a busy, high-performing dealership where quality, compliance and getting the job right the first time matter.

Only shortlisted applicants will be contacted.
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📌 Workshop Quality & Compliance Officer Volkswagen And Cupra City Of Willoughby (Willoughby City Council)
🏢 Alto Group
📍 Willoughby City Council