DUTY MANAGER WANTED

Kent Town Hotel | Kent Town, Adelaide | Full-Time

Something big is happening at Kent Town Hotel. We've taken over the venue and we're bringing everything with us — award-winning food and drink, high-energy team culture, and the belief that positive enough is never valuable enough. We're part of the Tilley & Wills Hospitality Group, an independent, multi-award-winning hospitality group with over 30 years running some of Adelaide, Sydney and Brisbane's best-loved venues.

We're on the hunt for a Duty Manager who can run a shift like a conductor runs an orchestra — calm, sharp, and always one step ahead of the chaos.

The Role
You'll be the go-to person on the floor — keeping service humming, the team motivated, and the whole venue running like clockwork, whether it's a quiet Tuesday lunch or a packed Friday night.

What You'll Be Doing
Running shifts front-to-back, from opening checks to end-of-night reconciliation
Leading, motivating and troubleshooting with the floor and bar team in real time
Making sure RSA, WHS and licensing standards are upheld,



every shift, no exceptions
Handling guest feedback (the positive, the bad, and the "can I speak to the manager") with a level head
Managing cash handling, stock control and rostering basics on shift
Being the calm in the storm when the pub is three-deep at the bar and the kitchen's slammed

You Are
An experienced hospitality leader who thrives under pressure
Current RSA (mandatory) — RCG highly regarded
A natural problem-solver with sharp instincts and a cool head
A genuine people-leader who brings the best out of a team on a big shift
Reliable, hands-on, and just as happy behind the bar as you are on the floor

The Perks
Full-time hours with a growing, multi-award-winning group
50% off food & drinks across all Tilley & Wills venues
Real career progression within the group
Access to our Employee Assistance Program (EAP)

How to apply: Click on the Apply Now button to apply through Zapid.

📌 Duty Manager Kent Town
🏢 Kent Town Hotel
📍 Kent Town