Join a well-established organisation and build your career in eye care.

Your new company

Join a respected organisation with a strong focus on customer service, career development, and community values. Known for providing high-quality health and eye care solutions, they offer a supportive team setting where employees are encouraged to develop their skills and build long-term careers.

Your new role
Provide exceptional customer service and assist customers with selecting frames, lenses, sunglasses, and optical accessories
Interpret prescriptions and dispense spectacles and contact lenses in accordance with the optometrist's recommendations
Fit, adjust, repair, and maintain eyewear to ensure customer satisfaction
Provide information on lens types, coatings, warranties, rebates, and product suitability
Schedule appointments, manage enquiries, and maintain accurate customer records
Liaise with optometrists, laboratories, and other stakeholders to ensure quality service outcomes
Support stock control activities including receipting, stock transfers, and stock takes
Assist with banking, cash reconciliation, and general administrative duties

What you'll need to succeed




Previous experience as an Optical Dispenser or within the optical industry
Certificate IV in Optical Dispensing (desirable but not essential)
Strong customer service and communication skills
Ability to interpret prescriptions and confidently assist customers with eyewear selection
Knowledge of frames, lenses, coatings, and optical products
Strong attention to detail and ability to work effectively within a team setting

What you'll get in return

This is an excellent opportunity to join a supportive organisation that values both its customers and employees. You'll enjoy ongoing development opportunities, exposure to a broad range of optical products and services, and the chance to build a rewarding long-term career within a collaborative team environment.

What you need to do now

If you're interested in this role, applications can be submitted via the "apply now" button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Jessica Kelleher on 07 4960 1*.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

📌 Optical Dispenser Mackay
🏢 Hays Recruitment
📍 Mackay