Job Description

As Restaurant Supervisor, you’ll play a key role in the day-to-day operation of Tilda, supporting Managers, and delivering exceptional service and guest experiences.

This is a hands-on leadership role for someone ready to take the next step, take greater ownership on the floor and help bring out the best in the team.

Key responsibilities include:
Lead the floor during service, keeping the team organised, engaged and focused on delivering an exceptional guest experience.
Create genuine guest connections and confidently manage feedback or service recovery.
Conduct pre-service briefings and ensure the team is prepared for daily priorities, menu updates, VIPs and special requirements.
Lead by example and provide hands-on coaching to build team confidence, product knowledge and service standards.
Maintain solid knowledge of Tilda’s food and beverage offering and support the team to make confident recommendations.
Oversee key shift operations, including opening and closing procedures, venue presentation and service readiness.
Work collaboratively across the venue and wider hotel, supporting private dining, events and activations as required.

📌 Restaurant Supervisor Sydney
🏢 Sofitel
📍 Sydney