Job Description

Welcome to a bustling hub of activity where no two days are the same! This job is perfect for the person who loves to get their steps up, is passionate about developing others, hates to stand still and thrives on feedback and pleasing others.

The Assistant Conference & Events Operations Manager reports to the Conference & Events Operations Manager and works with department supervisors and team leaders to ensure the seamless execution of a multitude of events including functions, dinners, expos and conferences.

Success in this role is the ability to assist in managing a large team of food and beverage attendants to execute phenomenal service in Brisbane’s largest conferencing operation,



working collaboratively with other hotel departments including the Sales and Kitchen teams.

What you will be doing:
Assist in leading, mentoring and training a team of food and beverage ambassadors in banquet operations
Supervise and delegate duties, whilst ensuring brand standards are met
Ensure client expectations are met for each event
Deliver a service that exudes luxury and aligns with Sofitel brand standards
Collaborate with other hotel departments to strategise on current product and service offerings
Promote a robust Heartist culture and a team focused on creating unforgettable guest experiences.

📌 Assistant Conference & Events Operations Manager Brisbane
🏢 Sofitel
📍 Brisbane