Hillside Cataract and Eye Specialists – Castle Hill NSW

We are a new specialist medical practice looking for an experienced medical receptionist to join our team.

This is an chance to be involved at an early stage to help build a practice that delivers excellent patient care and a positive experience for both patients and staff.

You'll be working closely with two medical specialists and a small, friendly team. We're looking for someone who is confident in managing the day-to-day administration of a specialist practice, enjoys working with patients, and can work independently.

A part time or full-time permanent position is available.

About the Role

The role will include:
Managing patient appointments and scheduling
Answering phones and responding to email enquiries
Greeting and assisting patients with warmth and professionalism
Opening and closing the practice
Billing patients and processing payments
Processing Medicare and health fund claims
Managing referrals and correspondence
Maintaining accurate patient records
Liaising with referrers and other healthcare providers
General administrative and reception duties
Supporting the implementation and refinement of practice systems and workflows

About You

We are looking for someone who has:
Preferably,



at least 2 years' experience in a medical reception role
Experience working in an Australian medical practice, with an understanding of the Medicare Benefits Schedule and private health fund claiming
Solid communication and organisational skills
Excellent attention to detail
Confidence using practice management and electronic medical record systems
A professional, reliable and patient-focused approach
The ability to manage competing priorities and work efficiently
A willingness to learn, take initiative, and contribute to a growing practice
Current working rights within Australia
Current or willing to obtain: National Police Check, Working With Children Check

Previous experience working in ophthalmology would be highly regarded but is not essential.

What We Offer
Market-competitive salary based upon experience
No weekend work (Monday to Friday, 9am-5pm)
Supportive and approachable team environment
Parking onsite, 10 mins walk from Castle Hill metro station
Prospect to be part of a new and growing practice
Work closely with two ophthalmologists in a small team
A workplace where your experience and input will be valued
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📌 Experienced Medical Receptionist The Hills Shire
🏢 Hillside Cataract and Eye Specialists
📍 The Hills Shire