Business Development Manager – Managed Services (MSP)
Managed Services | Microsoft 365 | Azure | Cloud | Cyber Security | Business Development
Up to $130K + Super + Uncapped Commission | Full-Time Permanent | Burwood, VIC
An established and rapidly growingManaged Service Providerbased in Melbourne's eastern suburbs is looking for an experiencedBusiness Development Managerto drive new business growth across Victoria.
This is a genuine hunter role suited to someone who thrives on opening doors, building relationships, and winning new business within the IT Managed Services sector.
You'll have the autonomy to build your own territory while being backed by an experienced leadership team, dedicated technical engineers, and account management specialists who work collaboratively to deliver outstanding client outcomes.
We're looking for someone who understands the MSP sales cycle, enjoys creating opportunities from scratch, and wants to be part of a business investing heavily in its future growth.
What's on Offer
Up to $130K + Super (depending on experience)
Attractive uncapped commission structure
Full-time permanent opportunity
Established and growing Managed Services Provider
Strong technical delivery and account management support
Opportunity to shape your own sales strategy and territory
New Halo CRM platform being implemented to support pipeline management and reporting
Collaborative leadership team with realistic growth expectations
Autonomy to own your success while working alongside an experienced technical team
WHO ARE WE?
We are a well-established Managed Services Provider delivering end-to-end IT solutions to businesses across Australia.
Specialising in Managed IT Services, Microsoft 365, Azure Cloud, Cyber Security, Networking, Infrastructure, Backup & Disaster Recovery, and Professional Services, we pride ourselves on delivering exceptional customer outcomes while building long-term partnerships with our clients.
As our business continues to grow,



we're investing heavily in expanding our sales function and are seeking an experienced MSP Business Development Manager who can identify opportunities, build meaningful relationships, and generate sustainable revenue growth.
WHAT WILL YOU BE DOING?
As our Business Development Manager, you'll be responsible for generating new business opportunities and developing a consistent sales pipeline across Victoria.
You'll take ownership of the complete sales process from initial prospecting through to proposal, negotiation, and successful handover to our Account Management and Technical teams.
Your responsibilities will include:
Prospecting current clients through phone calls, door knocking, LinkedIn, networking, referrals, and strategic outreach
Identifying organisations that would benefit from managed IT services and technology solutions
Booking and attending client meetings across Victoria
Building relationships with business owners, executives, and key decision-makers
Conducting discovery meetings to understand client environments and business challenges
Developing tailored Managed Services proposals with support from internal technical specialists
Negotiating commercial outcomes and closing new business opportunities
Maintaining an accurate sales pipeline and activity records within Halo CRM
Working collaboratively with technical engineers and Account Managers to ensure smooth client onboarding
Representing the business professionally at networking events and industry functions
Consistently working towards agreed sales targets and KPIs
From day one, you'll have clearly defined success measures with structured 30, 60, and 90-day objectives to ensure you understand expectations, receive ongoing support,



and are positioned for long-term success.
WE NEED YOU TO HAVE....
.
Previous Business Development experience within a Managed Services Provider (MSP) is ESSENTIAL
Proven experience consistently winning new business within the IT services industry
Strong understanding of Managed Services, Microsoft technologies, Cloud, Cyber Security, Infrastructure, and Networking solutions
Experience selling solutions such as Microsoft 365, Azure, Backup & Disaster Recovery, Security, Cloud Migrations, Managed Support, and Professional Services
Demonstrated success building a sales pipeline through outbound prospecting and relationship development
Excellent commercial acumen with the ability to identify opportunities and qualify prospects
Confident presenting solutions to business owners, C-level executives, and decision-makers
Strong negotiation and objection-handling skills
Experience managing opportunities through the complete sales lifecycle
Ability to work autonomously while collaborating effectively with technical and delivery teams
Excellent written and verbal communication skills
Current Victorian Driver's Licence
Full Australian working rights
IT'S NICE TO HAVE....
Previous experience using Halo CRM, ConnectWise, Autotask, HubSpot, or similar CRM platforms
Existing network of SME and Mid-Market clients across Victoria
Experience selling Cyber Security, Microsoft Modern Workplace, Azure, Infrastructure, or Cloud solutions
Knowledge of Microsoft licensing and managed cloud offerings
Experience attending networking events and industry functions
Technical understanding of Microsoft ecosystems and managed IT environments
TO BE CONSIDERED....
KEY SKILLS:
Business Development · Managed Services · MSP · New Business Development · Microsoft 365 · Azure · Cloud Solutions · Cyber Security · IT Infrastructure · Networking · B2B Sales · Lead Generation · Solution Selling · Halo CRM · Account Acquisition · IT Services · Business Growth
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📌 Business Development Manager (Melbourne)
🏢 Searchability
📍 Melbourne