Entry-Level Bookings and Dispatch Operator (Car Carrier Division)
About the Role
We're looking for an enthusiastic, detail-oriented individual to join our car carrier operations team as an Entry-Level Bookings and Dispatch Operator.
This is a fantastic opportunity to kick-start your career in transport and logistics, with full training provided — no prior dispatch experience necessary.
In this role, you'll support the day-to-day running of our car carrier operations, working closely with drivers, customers, and senior dispatch staff to ensure vehicles are transported efficiently and professionally.
What You'll Be Doing
Assist with scheduling and dispatching car carrier jobs under supervision
Allocate jobs to drivers based on availability, location, and delivery timeframes
Monitor job progress and keep customers updated on pick-up and delivery times
Provide friendly, professional phone support for customer enquiries and bookings
Accurately enter booking and job data into company systems
Support the quoting process by gathering job details and referring to senior staff when needed
Liaise with drivers to ensure smooth job execution
Escalate transport issues or delays to senior dispatch staff
Help close out completed jobs, ensuring data accuracy
Assist with invoicing for non-account customers where required
Build strong working relationships with drivers and customers
Contribute to team meetings and continuous improvement initiatives




Support after-hours or weekend coverage on a rostered basis (as required, with notice)
Assist with general administrative and office duties
What We're Looking For
Strong verbal and written communication skills
Great attention to detail and accuracy in data entry
Basic computer skills (Microsoft Office or similar systems)
Ability to prioritise tasks and manage time effectively
A customer-focused approach with a qualified phone manner
Willingness to learn dispatch systems and transport processes
Experience
Entry-level role — no prior dispatch experience required, full training provided
Previous customer service or administration experience is advantageous
Basic understanding of transport or logistics is a plus but not essential
A current driver's licence is preferred
About You
Reliable, punctual, and eager to learn
Positive, team-oriented attitude
Comfortable following instructions and working under supervision
Professional and respectful in all interactions
Shows initiative while knowing when to ask for guidance
Committed to safety, quality, and great customer service
Other Requirements
Ability to work flexible shifts, including occasional after-hours support if needed
Comfortable working at a desk using a computer for extended periods
If you're looking to build a career in transport and logistics with a supportive team behind you, we'd love to hear from you.
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📌 Entry-Level Bookings And Dispatch Operator (Car Carrier Division) (Brisbane)
🏢 Harveys
📍 Brisbane