Rivercity Maintenance Service Pty Ltd – Albion QLD
Reporting directly to the Director, you will lead the people, performance and safety functions across Rivercity Maintenance.
This is a hands-on role focused on supporting our managers, developing our people, improving accountability and helping strengthen the systems that support our growing business.
You will spend time both in the office and out in the field with our technicians and supervisors, giving you a practical understanding of how the business operates and where improvements can be made.
The role offers significant autonomy and the opportunity to directly influence how our people, safety and performance systems develop as the company continues to grow.
You will also have access to experienced external health and safety advisors who provide specialist WHS guidance and support when required.
About the role
Reporting directly to the Director, you will lead the people, performance and safety functions across Rivercity Maintenance.
This is a hands-on role focused on supporting our managers, developing our people, improving accountability and helping strengthen the systems that support our growing business.
You will spend time both in the office and out in the field with our technicians and supervisors, giving you a practical understanding of how the business operates and where improvements can be made.
The role offers significant autonomy and the prospect to directly influence how our people, safety and performance systems develop as the company continues to grow.
You will also have access to experienced external health and safety advisors who provide specialist WHS guidance and support when required.
Key responsibilities
Manage recruitment across field and office positions
Coordinate onboarding,



inductions and probation reviews for new employees
Develop and manage employee performance reviews and development plans
Support managers with performance management and employee relations matters
Assist with disciplinary processes and workplace matters where required
Help develop supervisors and future leaders within the business
Coordinate and oversee the company's WHS management systems in conjunction with our external WHS advisors and internal management team
Review and improve SWMS, risk assessments, Take 5s and safety procedures
Conduct site safety inspections and field audits
Investigate incidents, hazards and near misses and coordinate corrective actions
Monitor employee licences, competencies, training and compliance requirements
Review completed jobs and technician documentation to improve consistency, quality and accountability
Identify recurring performance, documentation or process issues and work with managers to address them
Help improve internal systems, procedures and employee engagement across the business
Ensure all vehicles, tools, plant and equipment are appropriately serviced, maintained, tested, calibrated and compliant with applicable safety and regulatory requirements.
About you
We are looking for someone who is practical, confident and comfortable working with both management and field-based employees.
You will ideally have:
Strong HR and people management experience




Experience managing employee performance and disciplinary matters
Practical knowledge of Australian employment legislation and Modern Awards
Good working knowledge of WHS obligations and safety management systems
Experience conducting workplace or site investigations
Strong communication and interpersonal skills
Confidence having difficult conversations when required
Excellent organisation and follow-up skills
Strong computer and systems capability
A practical and commercially minded approach
The ability to work independently and take ownership of outcomes
Formal HR and/or WHS qualifications will be highly regarded.
Experience within construction, trades, maintenance, facilities management or another field-service environment would be advantageous.
About us
Rivercity Maintenance Service is a growing Brisbane-based commercial plumbing and maintenance company servicing major commercial, government, industrial and infrastructure clients throughout South East Queensland.
Established in ****, we have grown to a team of approximately 30 people across our field and office operations.
We continue to invest in our people, systems and processes as the business grows and are looking for the right person to help us strengthen our internal capability and support the next stage of growth.
Benefits
Competitive salary + super
Company vehicle or vehicle allowance
Full-time permanent position
Direct access to the company Director
Significant autonomy and ownership of the role
Support from experienced external WHS advisors
Opportunity to shape our people, performance and safety functions
Join an established Brisbane business with genuine growth plans
#J-*****-Ljbffr

📌 People, Safety & Performance Manager (Brisbane)
🏢 Rivercity Maintenance Service
📍 Brisbane