NORTHSIX is currently partnering with a well established industrial supply business based in Melbourne's West.
Known for reliability and long term customer relationships, this business is now looking for someone to sit at the centre of their order process, turning quotes into confirmed orders, liaising with technicians and sites and keeping the CRM and customer records accurate
Role Responsibilities
Convert accepted quotes into confirmed sales orders, around 12 to 15 per day, confirming items, pricing, freight and delivery dates
Coordinate order fulfilment with warehouse, production and dispatch teams
Liaise daily with internal and external customers on order status, enquiries and general support
Maintain accurate customer, contact and chance data in the CRM
Support the wider sales team with quote preparation, follow ups and account documentation
Process credits, returns and back orders in line with company policy




Produce regular reporting on orders, pipeline and conversion
About You
Essential: hands on experience with Microsoft Dynamics 365 CRM or Microsoft Business Central.
One of the two is required, both are not necessary.
Two or more years in a sales administration, sales support or order processing role
Strong attention to detail and accuracy in high volume work
Confident liaising with both internal and external customers
Intermediate Excel skills
Able to manage competing deadlines and stay organised under pressure
Benefits
RDO program: 8.5 hour days, one full day off every four weeks
Flexible start and finish times between 7am and 5pm
Friendly, balanced team environment
#J-*****-Ljbffr

📌 Customer Order Administrator (Melbourne)
🏢 NORTHSIX
📍 Melbourne