Support the victims of crime and male victims of family violence.
Provide clear information, safety planning and referrals to support services.
Help people find support after crime or family violence.
Make a real difference when people need help most.
Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.
What you will do
As victim support worker, you will provide support through the Victims of Crime Helpline.
You will help people understand their options and connect with the right services.
You will:
providetrauma-informedsupport to victims of crime and family violence
assess family violence risks and help developsafeand practical safety plans
giveclearadvice about victim entitlements, support services and referrals
respond to calls, messages and referrals withcare, respect and empathy
keepaccuraterecords and work with other services to support people safely.
About you
You need a bachelor degree or equivalent qualification that meets the mandatory requirements for specialist family violence workers.
You must also have completed MARAM training, including risk assessment and identifying the predominant aggressor.
You should have at least two years of paid experience in family violence or victim support.
Experience with male victims of family violence is preferred but not essential.
You should also have:
strong knowledgeof family violence, sexual assault and victim support services
practical experiencewith MARAM, FVISS, CISS, L17 referrals and safety planning
sound skillsin case management,



risk assessment and responding to critical incidents
clear communicationand the ability to manage difficult conversations with care.
To learn even more about this role, please read the position description.
If you have any further questions, feel free to email Jess Sutherland at ******.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply.
Learn more about our Aboriginal workforce strategy.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
KEY INFORMATION:
Child safe statement of commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.
We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.
We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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📌 Victim Support Worker (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne